Just the FAQ

Do all of your products contain wheat/dairy/nuts or other allergens?

Many of our products contain or may come into contact with common food allergens, including eggs, milk, wheat, soy, peanuts and/or tree nuts. We are not an allergen free environment. Although not all of our products contain food allergens, all of our products are baked or prepared in an environment where eggs, milk, wheat, soy, peanuts and/or tree nuts are present. 

How are your desserts packaged for delivery?

Our desserts are carefully packaged to maintain freshness and quality during transit. We utilize protective packaging materials to prevent damage and ensure that your treats arrive in perfect condition.

What is the shelf life of your desserts?

The shelf life of our gourmet desserts varies by product. Generally, our treats are best enjoyed within 3 days of delivery when stored in a cool, dry place. Cookies are freezer friendly if individually wrapped and stored in a sealed container for up to 3 months.

Where do you deliver?

We offer free delivery within a 15 mi radius of Beacon, NY.

We offer shipping within the United States.

We bake-to-order and limit transit time so cookies are fresh upon arrival. Shipping dates and pricing are determined by location/availability. We try our best to deliver orders as requested, but the mail carrier may experience unexpected delays. We recommend selecting a date 1-2 days in advance if you'd like delivery by a specific date.

Can I return or exchange my order?

Due to the perishable nature of our products, we do not accept returns or exchanges. However, if you encounter any issues with your order, please contact our customer service team for assistance.

How can I contact customer service?

You can reach our customer service team through the contact form on our website or by emailing us directly. We aim to respond to all inquiries within 24 to 48 hours.

Do you offer bulk or custom orders?

Yes, we do offer bulk orders and can accommodate custom requests for special occasions. For more information, please contact our customer service team to discuss your specific needs.